In order to gain entry to the lounge, you will need to present the following to Lounge reception:
- Confirmation email printout or a confirmation email on your smart phone, (this will have been emailed to you when you made the booking).
- Your boarding card and/or passport.
You will not be allowed access into the lounge without either of the above documentation.
*PLEASE NOTE. The majority of lounges throughout Europe, Americas and the Rest of the World WILL require you to provide an email confirmation that is printed out.
This varies by lounge. At the majority of lounges, it is 3 hours prior to flight departure. This information will be clearly displayed on the first step of the booking process as well as on each individual lounge page.
Your time in the lounge may also be limited by lounge opening and closing times. These times are again detailed on the individual lounge page.
If you would like to enter the lounge for more than 3 hours before your flight departure time, this would needs to be booked as an extended stay.
In order to book for an extended stay, for example to book a 6 hours time slot, you would need to make 2 separate bookings via our website. The best way to do this is as follows:
Example: You are wanting to access the lounge from 8:00am-14:00pm
When making the first booking you will need to put down that the flight time is 14:00pm, this will then give you access from 11:00am (3 hour time slot)
The 2nd booking you make you will need to input the flight time as 11:00am, this will then gain you access from 08:00am (3 hour time slot)....which now in total has given you a full 6 hours of continuous stay.
All Swissport and Aspire Lounges welcome children that are accompanied by an adult.
AspirePlus Lounges are exclusively for Adults, so children are not accepted into AspirePlus Lounges.
Third Party lounges may vary in their acceptance of children.