We're sorry but your party size must be approved by our friendly customer services team in line with our Group Booking policy detailed in our Terms and Conditions.
Please call us on +44 (0)161 694 7220 (between 9am - 5pm GMT Mon - Fri).
Please do not make multiple bookings in order to override as it may mean that the group is refused access.
Please note, Customer Services will be closed on Friday 14th August & Monday 17th August for training purposes.
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Have a question? Have you tried looking for the answer to your within our comprehensive FAQ section?
If you would prefer to call one of our friendly customer advisers please call:
UK +44 (0) 161 694 7220
USA +1 (812) 577-9998
Canada +1 (902) 200-6305
You can also click on the Live Chat (in the bottom right of the page). Customer Service opening times are (UK TIME):
| MONDAY - FRIDAY | 10:00 - 16:00 |
| SATURDAY - SUNDAY | CLOSED |
Please note, our Customer Service team are currently working on a reduced schedule but will still be on hand to help you during 10am - 4pm each weekday. All messages will be responded to but may take a little longer than usual. Thank you for your patience.