Why Book With Us

1. We Price Match Against Any Reseller

Woman talking with man in front of laptop

When you book with us, you're booking directly with the lounge operator and we think it's only right that you should never pay more via another retailer for entry into one of our lounges.

We price match against all other online retailers such as Holiday Extras, Lounge Pass, Essential Travel, Go Simply and any other reseller, ensuring you never pay more.

We even price match against any special offers, discounts or voucher codes, meaning if you've received an email, flyer or simply found it cheaper anywhere on the internet, let us know and we'll match it.

Why not give us a try... It only takes 2 minutes... Simply click here

2. Guaranteed Delay Cover as Standard

Did you know that nearly 2 out of 10 flights departing the UK in 2015 were delayed? (source:

Airports can be stressful enough, without the additional worry that being on a delayed flight can bring. Panic not... if you book your lounge access direct with us (at, we promise that you can stay calm and relaxed in our lounge until your flight is ready to board.*

Our Delay Cover is included with every booking made on our website for our UK owned and operated lounges. No other online retailer offers this and you will be limited to a maximum of 3 hours.

Peace of mind standard with

Please note that Club Aspire London Heathrow T3 and The Lounge and Club Aspire London Heathrow T5 are not included in this scheme.


*within normal lounge opening hours.

Woman and man enjoying cocktails together

3. No Booking Fees

Woman and man toasting with drinks in lounge

Unlike other online retailers, the price you see for our lounge is the price you pay. We don't sneak any fees on at the end of the booking...and we never will.

So, there'll be plenty of relaxing in the airport lounge and...

No hidden fees when making your booking
All prices displayed include relevant taxes
Plus nothing extra for your laptop bag!

We believe that the price you are quoted is what you should pay.

You can always upgrade your lounge stay with a bottle of champagne, cocktails and a few other super lovely things, but the prices are clearly shown during the booking process and you choose the upgrades you fancy. No fees, no hidden charges, no worry.

4. We could be cheaper than waiting in the main terminal

We can't vouch for every airport, but when you consider the cost of WiFi, a cappuccino and slice of cake or simply a glossy magazine, glass of wine or gin and tonic and a bite to eat in the main terminal - you've probably already spent more than it would cost to enter one of our lounges.

All of these items are completely free of charge once you have paid to enter (in fact you can go crazy and have as much coffee as you can handle).

Business people walking into ASPIRE lounge

5. A Guaranteed Place

Woman enjoying drink and looking at view

When you book with us direct for one of our owned and operated lounges, your space is reserved in the lounge. Our lounges can sometimes get busy, especially during the summer months and no other entry methods can offer this.

Unfortunately, cardholders such as Dragon Pass are not able to pre-book their lounge stay with us.

Senior Discount

Exclusive Senior Discount for those booking direct at

Those aged 65 and over get an exclusive discount when booking at on all UK & Ireland Aspire Lounge bookings; this is an exclusive offer to - you won't find it elsewhere. 

Man drinking coffee in an Aspire Lounge

6. The simple things... you get a seat

Woman drinking coffee whilst on tablet in lounge

Ahh summer time at the airport.... a paradise of long queues, socks and sandals, ridiculous hats and...... zero seats left in the main departure hall. It’s incredibly draining and not the best start to your travels.

Generally, there are 70% more passengers in UK airports in August than there are in January.

That's 70% more people trying to find that last terminal seat, 70% more people queuing for a coffee and 70% more people in the eateries.

With a lounge, simply check in, stow your bag, sit back, relax with a drink, grab a bite to eat and take in the views.

7. Be in Control

When you book with us direct, you'll be offered the chance to create an account.

Creating an account takes a minute or two, but allows you to amend your own bookings up to 48hrs before departure.

So should your airline decide to change the flight time, terminal or even the date of travel, it's quick and easy to ensure your lounge place is up-to-date.

A small amendment charge is applicable to changes within 48-24hrs of departure.

Click here to register for a new account, or simply go ahead and make a booking.

Woman drinking with man in lounge booth

8. Relaxation as Standard

Mother showing her daughter the aeroplanes

Our airport lounges afford you the time to sit back and catch up on work, or just unwind before your flight. On the other hand, terminals are often crowded, noisy places to be.

Kick back in the Quiet Zone** in our Aspire Lounges and enjoy your drinks and snacks whilst catching up with a complimentary newspaper, or start reading that book you've been promising yourself.

Some of our lounges have family booths, each with a personal smart TV, a great way to keep the kids (or you) entertained with access to on demand TV programmes. Free WiFi is available in all of our lounges so it has never been easier to ensure your Facebook status is up to date!

If you want to relax in style before you board your flight, you'll be making a good choice booking with us.

9. Quality and Choice

We always listen to what you tell us. That's why our Aspire lounges offer bacon sandwiches for breakfast, fresh soup and rolls and sandwiches, (our menu changes regularly so please check the menu on the individual lounge pages before booking).

We are constantly reviewing our food and drink selection and offer premium branded beers, wines, spirits and soft drinks and a great range of food options.

Many lounges offer unique food and drink selections such as complimentary Spey Single Malt Whisky (in Edinburgh, Newcastle Aspire Plus, Bristol Aspire Plus and Heathrow T5), Fresh Salad / Deli Tables (in Edinburgh, Luton, Heathrow T5) and premium drink brands such as Grey Goose Vodka (in Bristol & Newcastle Aspire Plus)

What's more, you can have as much as you like within reason (we do ask that customers go easy on the alcohol).

Bar staff serving customer

10. Great Customer Service

Family checking into an executive lounge

Our teams really understand customer needs (many having worked in the airport for many years), and will do whatever they can to ensure that your lounge experience is a memorable one. Once we have checked you in, should you require anything, a member of staff is always on hand to help.

Unlike other online retailers, we don't hide our telephone number, so if you'd like to ask us a question or simply have a chat about any aspect of our lounges, please call 0161 694 7220

** In selected Aspire Lounges ⊺ Correct at time of publication 05/2016

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