Catching Your Flight
All lounges have flight information screens within the lounge and due to the number of flights departing at any one time, flight announcements aren't made by lounge staff - we'd ask you to keep an eye on when your flight leaves. We're Open to All Travelers
We welcome all travelers whether you are travelling economy or first class and as long as you agree to our terms and conditions of entry and have a valid boarding pass. We are also open to you no matter which airline you are travelling with. Do make sure that your flight leaves from the terminal you are booking. Length of Stay
The length of stay is dependent upon the lounge and will be clearly stated in your quote - the usual length of stay is 3 hours although there is the option to purchase an extended stay when booking your lounge visit. If your flight is delayed, we'll always do all we can to help. Drinks, Snacks & Hot Food
Drinks and snacks are provided completely free of charge. We do ask that you enjoy the food and drink within the lounge and don't take it out. Children & Infants
Some items are only available at selected times of the day (ie breakfast items). Champagne and Prosecco are available for an additional charge during the booking process. Alcohol is not available to anyone under the age of 18.
The lounge accepts children but we do ask that they be accompanied by an adult at all times.
We understand that all our customers want to travel in comfortable clothing with our lounges having a relaxed dress code to reflect this.
We do ask that guests refrain from wearing items such as baseball caps, sportswear (football shorts / tracksuits etc), football shirts or items of clothing with offensive slogans.