Passengers

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We're sorry but your party size must be approved by our friendly customer services team in line with our Group Booking policy detailed in our Terms and Conditions.

Please call us on +44 (0)161 694 7220 (between 9am - 5pm GMT Mon - Fri).

Please do not make multiple bookings in order to override as it may mean that the group is refused access.

Reviews

  • Great service. Comfortable environment.

    star star star star

    Glory Papaya | 13/02/2021

  • Staff are so helpful even in these difficult times.keep it up

    star star star star star

    Colin Tennant | 31/01/2021

  • The lounge was comfortable and had the necessary amenities. Staff were friendly and helpful. On the catering side, I think when the lounge is busy, there should be more food available on the buffet instead of having to keep topping up the dishes every few minutes.

    star star star star

    Jenny Nunes | 31/01/2021

  • I was delighted with this lounge as the I think when you look at the name of the lounge you could interpret this lounge as a bulk standard service where in fact it was better than British airways first class at heathrow airport ! Properly hot cooked hot food , excellent staff service position above Mc Donald’s at Dubai airport T3, extremely excellent value for money

    star star star star star

    richard thomas | 31/01/2021

  • We were supposed to be using the lounge last September and this December but due to covid it was not to go ahead. I must say I am impressed that they have allowed me to move dates when holidays have been cancelled with ease. I love the lounge as it's a relaxing start to our holiday and use them every time I go away well worth the money

    star star star star star

    liesl wood | 27/01/2021

  • Food service very limited. Good wifi.

    star star star

    Chantelle Donnellan | 27/01/2021

  • Safe and quiet place to go to. Always clean and very good service

    star star star star

    Mariette Hermann | 26/01/2021

  • although the staff were lovely they were very short staffed and that ruined

    star star

    Johanna Reilly | 23/01/2021

  • Accessing the lounge made our long layover fly by. The decor and food selection was great, will definitely be visiting again.

    star star star star star

    Olivia Bosman | 21/01/2021

  • I’m a frequent flyer and registered disabled so I always use the lounges for convenience and safety. The staff are very helpful and do their jobs with a smile. Choice of food is better at breakfast time than at lunchtime

    star star star star star

    Lynne Robinson | 21/01/2021

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