Having pre-booked the lounge through DragonPass the Luton lounge system kept saying that my card was not activated even though my card has been used in this lounge and many others for over 2 years and despite my wife’s card being accepted by your system which is on the identical shared bank account at NatWest. It took a ridiculous amount of time to be let in only after I had to call DragonPass who confirmed that my card is indeed active and valid. Extremely poor.
Peter Wignall | 23/09/2020
Excellent service also felt very safe due to very good social distancing and Covid rules followed. food lovely
Barry Metcalf | 23/09/2020
Good and friendly service Quality of food and drink was very good
Neil Wright | 23/09/2020
Excellent service however lounge was quiet due to Covid circumstances. Great!
Judy Alden | 23/09/2020
Visit on the 8th September 2020. Very clean. Good selection and quality of food and drinks considering the present circumstances. All staff complying with current regulations.
George Findlay | 23/09/2020
All staff were excellent in their approach to the current situation They made both of us very welcome, explaining the way everything worked.
John Saxby | 23/09/2020
Very limited selection, vegetable tagine with rice (rice was sour and was returned to kitchen ) On offer was only bacon roll , sausage roll ,soup and small wrapped biscuits definitely not value for money
Robert Forman | 23/09/2020
The lounge was spotlessly clean and I was well-looked after by the staff, many thanks!
Anonymous | 23/09/2020
We enjoy our time in the Newcastle executive Lounges and use them as a start to our holiday each year.
Paul Davidson | 22/09/2020
We use this Lounge on a regular basis and it is always very well presented and run by pleasant staff
Anthony Lainton | 22/09/2020