Passengers

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Reviews

  • Quiet and comfortable. Basic food and drink availability. Staff friendly and helpful but sometimes had to wait a while for drinks.

    star star star

    DAVID TUNNICLIFFE | 25/01/2022

  • Comfortable, quiet, decent food no hassle, very clean

    star star star star star

    Anonymous | 28/12/2021

  • The lounge that was booked was not where it said it was, it was in another terminal 35 minutes from departures. The attitude of the staff was nothing short of rude, I paid for the business lounge and by a bit of luck managed to get in the normal lounge. No thanks to Executive lounges, and NOT what I paid for. There was 2 down sides to our break, one was the awful flight on Emirates, which was a total surprise. The second was the lounges at both Heathrow and Dubai. Tried to call Executi e lounges but you were closed, so no help there.

    star star

    Kevin Carlton | 23/12/2021

  • It was crowded and had difficulty social distancing. No control when at the buffet with crowds close together. Buffet is acceptable . Lack of space to relax.

    star star star

    suzie jacob | 23/12/2021

  • This was a gift for my daughter who wanted to have as much space as possible at this time. She was quite surprised to be shown to a table to sit with someone else so she politely declined. Also very surprised bottled water was not available. Quite limited for vegan options too. However, it was OK overall but missing a couple of basics.

    star star star

    Anonymous | 23/12/2021

  • A lovely comfortable lounge with very friendly and helpful staff and the manager booking you in was charming

    star star star star star

    Phil Hall | 23/12/2021

  • I brought this experience for my son he hasn’t been abroad for two years since the beginning of the pandemic , so for his Birthday I treated him to the Airport lounge before going on Holiday . It was his first experience and was amazed at the variety of breakfast and drinks .Thank you

    star star star star

    Annette Ingram | 22/12/2021

  • The service was terrible. There were no comfortable seats to relax on, the facilities were not sufficient enough. Definitely will not be using this lounge again.

    star

    Harram Ashfaq | 22/12/2021

  • In the current climate it is certainly value for money with your own space to enjoy a drink and meal

    star star star star

    Joseph Ashmall | 22/12/2021

  • The service was great - the staff were lovely. But I was a bit disappointed in the food. I would have liked to see more fresh vegetables and salad, and there were not enough vegetarian options.

    star star star star

    Anonymous | 22/12/2021

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