We're sorry but your party size must be approved by our friendly customer services team in line with our Group Booking policy detailed in our Terms and Conditions.

Please call us on +44 (0)161 694 7220 (between 9am - 5pm GMT Mon - Fri).

Please do not make multiple bookings in order to override as it may mean that the group is refused access.


  • I love to Aspire Plus Lounge, its a lot quitter and relaxed and food is much better. I have been in on a Sunday and nearer closing and the choice is limited and when I have asked for hot food they state there is none left due to the time. As you pay a lot for this lounge I think there should be availability at whatever time you go in. I do find the normal lounge often runs out of food in Newcastle, but I think this is due to the cliental that gets into lounge, its often a free for all. I go into the Bristol Lounge a lot and its a different experience

    star star star star star

    Avril Wright PL10000278 | 06/07/2020

  • Sadly our holiday was cancelled. I have used the lounge before and it was faultless

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    helen violet | 03/07/2020

  • Extremely friendly and helpful staff.Food of an acceptable standard throughout the day. Some days and times are busy and seating can be a problem.

    star star star star star

    Anonymous | 02/07/2020

  • Had to cancel but got a quick full refund.

    star star star star star

    William Williams | 01/07/2020

  • Quirt, Relaxing, start to my holiday, with no noisy surroundings.

    star star star star star

    Martyn Symmonds | 26/06/2020

  • We enjoyed our stay at the Heathrow Terminal 3 Club Aspire lounge back in March. Although a little on the busy side, the food was very nice and there were enough tables for everyone.

    star star star star

    Margaret Powell | 24/06/2020

  • Unfortunately due to corona virus our visit was cancelled. However our refund came through promptly for which we are grateful

    star star star star star

    Wayne Evans | 22/06/2020

  • My wife and I have booked the lounges a few times now and gave always found the staff very helpful and the food is of a good variety depending on the times if the day. No problem. We will hopefully keep using them

    star star star star star

    Frank Growney | 22/06/2020

  • We didn’t get to go due to Covid -19

    star star star star star

    Christine Carr | 21/06/2020

  • We had a fantastic time it was relaxing, quite And chilled food was plenty and very nice hot and a good variety. Newspapers and magazines Was not over crowded there was times when a lot of people where leaving and a lot of people coming in but it did not affect us. Would book again.

    star star star star star

    Margaret Mackenzie | 19/06/2020


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