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Terms & Conditions

The LoungeMiles® loyalty scheme is operated in participating Aspire Airport Lounges in the UK only.

The following lounges in the UK are participating in the LoungeMiles® loyalty scheme: Aspire Lounge at Belfast City (BHD), Aspire Lounge at Birmingham (BHX), Aspire Lounge at Bristol Int'l (BRS), AspirePlus Lounge at Bristol Int'l (BRS), Aspire Lounge at Edinburgh Int'l (EDI), Swissport Lounge at Humberside Int'l (HUY), Aspire Lounge at Inverness Dalcross (INV), Aspire Lounge at Liverpool John Lennon (LPL), Aspire Lounge (North Terminal) at London Gatwick (LGW), Club Aspire Lounge (Terminal 3) at London Heathrow (LHR), Aspire Lounge London Luton (LTN), Aspire Lounge (Terminal 1) at Manchester Int'l (MAN), Aspire Lounge (Terminal 2) at Manchester Int’l (MAN), Aspire Lounge at Newcastle Int'l (NCL), AspirePlus Lounge at Newcastle Int'l (NCL)

These Terms and Conditions ('Terms') apply to the use of your LoungeMiles® Loyalty Card and use of your LoungeMiles® Loyalty Card constitutes acceptance of these Terms.

The LoungeMiles® Loyalty Card

1.The LoungeMiles® Loyalty Card is issued by and remains the property of Swissport GB Ltd (Swissport).

2.Swissport reserves the right at all times in its absolute discretion and without notice not to issue the LoungeMiles® Loyalty Card and to either amend these Terms or on reasonable notice to terminate withdraw or cancel LoungeMiles® Loyalty Card and/or any stamps which may have been collected.

3.Customers wishing to redeem a completed (5 stamps) LoungeMiles® Loyalty Card for lounge access must complete all personal details on the LoungeMiles® Loyalty Card and present the completed card at the participating Lounge reception on arrival. Entrance is subject to availability. Free lounge access is only available to persons aged over the age of 18, or accompanied by a person aged over the age of 18 (if applicable, the accompanying person must have valid lounge access)

4.The LoungeMiles® Loyalty Card and any other related applications remain your responsibility at all times.

5.The Aspire Lounge and Spa at London Heathrow Terminal 5 is not part of the LoungeMiles® loyalty scheme and customers cannot a) obtain a visit stamp from this location or b) redeem a free visit at this location.

6.Only one (1) stamp will be issued per visit to an Aspire Lounge.

7.LoungeMiles® Loyalty Cards will expire 24 months after the date of the first issued redemption stamp.

8.It is the Customers responsibility to ensure they have evidence of the completed LoungeMiles® card.

9.Only completed LoungeMiles® Loyalty Cards (those that have been stamped 5 times), will be eligible for a free lounge visit. Loyalty stamps will not be issued when using the lounge as a free visit.

10.Swissport reserves the right and without notice, to change the choice of reward offered in exchange for completed loyalty cards (either 7 or 5 visit stamps)

11.The free lounge access can only be redeemed by the person named on the LoungeMiles® Loyalty Card

12.Claims cannot be made for retrospective visits, nor can claims be made for visits where no stamp was received nor cards that were sent to the freepost address and that may not be fulfilled.

13.The LoungeMiles® Loyalty Card and/or rewards are not redeemable for cash.

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