Passengers

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Reviews

  • Very comfortable and relaxing experience

    star star star star

    Terry Hodgson | 20/12/2021

  • Unfortunately no possibility to take a shower or use the bathroom in the lounge at Nairobi. Had to go back in public area of the airport to use the bathroom there. For the rest it was a pleasant stay.

    star star star

    Anonymous | 20/12/2021

  • We enjoyed our visit to the T5 Aspire Lounge - Food: limited options/menu (visited - Very limited drinks options - Staff were great; very polite and helpful, and delivered food on time. Location

    star star star

    Anonymous | 19/12/2021

  • WE RECENTLY USED THE NEW EDINBURGH ASPIRE LOUNGE EARLY IN THE MORNING, ARRIVING AT 6AM. WE WERE VERY IMPRESSED WITH THE SERVICE, THERE WAS A GOOD CHOICE OF HOT FOOD (BACON, SAUSAGES, BEANS, MUSHROOMS, EGGS ETC.) AND TO MY SURPRISE EVEN VEGETARIAN SAUSAGES WHICH WERE COOKED TO ORDER. PLENTY OF CHOICE OF HOT DRINKS TOO. THE STAFF WERE MOST FRIENDLY AND HELPFUL AND THE ATMOSPHERE WAS VERY RELAXING. HAVING USED THE BA LOUNGE NUMEROUS TIMES AT EDINBURGH, THE ASPIRE LOUNGE WAS MUCH BETTER IN OUR OPINION. WE WOULD NOT HESITATE TO USE THIS LOUNGE AGAIN IN THE NEAR FUTURE.

    star star star star star

    peter ehmann | 19/12/2021

  • Although not available for arriving passengers, I booked online for a Domestic departure and learned my gate was next to the lounge immediately. Whilst in the lounge a lady who worked there offered to order hot food on her phone because I was not using QR codes that day. The food was well presented and vegetarian options adequate. Space could be more, could be private toilets and Swissport should lobby for lower lounge taxes.

    star star star star

    Anonymous | 19/12/2021

  • Nice and relaxing with lovely food offerings and friendly staff. Would return.

    star star star star star

    Angela Gilchrist | 19/12/2021

  • Having visited many airport lounges, I must say this was a very poor experience at Heathrow Terminal 5. When paying to be in a relaxing lounge before a flight, you expect a certain standard and unfortunately this didn’t meet it. It felt incredibly cramped and the music was blaring out giving a chaotic feel. The staff weren’t very welcoming and the bartender didn’t seem happy to be there at all- when I asked for a drink I felt like I was being an inconvenience to her, which isn’t a nice feeling for what should be a lovely relaxing experience. It was a real shame.

    star star

    Bryony Morris | 19/12/2021

  • I liked everything! Staff was very kind and I felt very welcome

    star star star star

    Marina Oleinikova | 18/12/2021

  • Lovely experience away from the hustle and bustle of a busy airport.

    star star star star star

    Nicolle Lyon | 18/12/2021

  • Very good. As I need assistance due to walking difficulty it gives me comfortable situation till flight dur

    star star star star star

    Anonymous | 17/12/2021

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