We're sorry but your party size must be approved by our friendly customer services team in line with our Group Booking policy detailed in our Terms and Conditions.

Please call us on +44 (0)161 694 7220 (between 9am - 5pm GMT Mon - Fri).

Please do not make multiple bookings in order to override as it may mean that the group is refused access.

Employee Assistance Program


The Swissport Employee Assistance Plan (EAP) from Health Assured is available to all Swissport employees across Western Europe. When the time feels right, you may feel the need to reach out for emotional or practical support. Health Assured know how difficult it can be to take those first steps. Our qualified and experienced counsellors are ready to listen and provide guidance.

You may be looking for some practical advice. Health Assured have qualified legal advisors who will aim to assist with any legal matters. The EAP is available 24/7, 365, so help is always available, at a time which suits you.

How can Health Assured help me?

Health Assured provide emotional support and practical guidance. The counsellors on the helpline will triage and provide early interventions. You can take advantage of structured counselling or use the helpline to work through your current situation.

If you have any practical concerns, legal advisors can help. They’ll provide advice and guidance on issues such as:

  • Property and partnership rights
  • Tenancy and housing concerns
  • Motoring issues

In addition to these aspects, support for wellbeing including mental health can be provided.
If you would like to contact Health Assured, you can contact them by phone on: 0800 0305182 or on 1800 936071 (ROI) or you can visit their website:

There is also a useful app on Apple and Google available to download and access a wide range of helpful resources.
The username for our employees is: Swissport and the password is: EAP


Sign up to our emails to be the first to hear about our latest offers, news and new arrivals.
You can unsubscribe at any time.

Book Your Lounge