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Swissport Click Newsletter

Welcome to the eighth edition of the Swissport Click newsletter for Swissport employees across Western Europe!

Thank you for continuing to get in touch and contribute to the Swissport Click newsletter. Please keep sending in your feedback and suggestions. This newsletter is for you, and we want to make sure you can be involved as possible.

Stay safe!

Business update

As our industry continues to evolve from the impact of Covid-19, work is ongoing to ensure our essential workers and employees returning to work can do as safely as possible.

With a dedicated Covid-19 Response Team in place, our next steps will be to confirm a named Covid-19 Station Representative at each location to support our employees and ensure that we keep everyone up to date with any specific safety protocols. We have already taken steps to order reusable facemasks for all employees at work and have conducted detailed risk assessments of our activities and where appropriate have identified mandatory PPE requirements for certain tasks. Together with airport authorities, we are also working to ensure safety measures such as the fitting of plexi screens in check in areas and specific workplace environment protocols to enable continued social distancing.

In collaboration with the Unions, we continue to develop these plans further and we have asked your union representatives to make station visits to check these safety measures have been implemented sufficiently. Together we have also worked on a Health Questionnaire that all returning employees will be asked to complete to enable us to reduce the risk of Covid-19 spreading.

While we work through this, we would welcome your ideas and feedback on what safety measures you feel should be considered to protect you from Covid-19. You will be given full details on our new ways of working once finalised, but your voice matters and we want to incorporate your ideas where possible. If you have any suggestions, please get in touch here so we can work together on making the workplace as safe as possible during Covid-19.

We are also in the eighth week of communicating with you via the Swissport Click newsletter, we would love to hear from you on how we can improve our communications. Please take a couple of minutes to let us know here, thank you.

Topic of the week


This week we are looking at staying healthy and active, while some restrictions have relaxed and you can exercise for longer, lots of you still prefer to keep active indoors. We will look at different ways to do this and how you can maintain a healthy lifestyle.

Working from home - issue 1, 3rd April 

Keeping Active - issue 2

Home Schooling - issue 3

Mindfulness & Wellbeing, issue 4

Coping at home whilst on Furlough, issue 5

Mental Health, week 6

Kindness - week 7

Keeping Healthy - week 8 

EAP - Employee Assistance Program


See how to access the Employee Assistance Program during this time and some information on being furloughed by clicking the below. 

Employee Assistance Program


Quote of the Week

See this week's quote of the week below.

Interesting Articles

See a list of interesting articles here.


Weekly challenge 

We hope you had lots of fun with last week’s challenge, remember to get your words in to us at today by 17:00, we will share then in issue 9 of Swissport Click. The new weekly challenge will be sent to you on Wednesday, 27th May.

You can see the latest weekly challenge videos here below. 

Week 7 Weekly Challenge Videos

Your videos - watch some of your amazing videos here!


Financial worries can impact on your mental wellbeing and at this time of uncertainty, for many of us understanding what to do or where to start, can be overwhelming. Health Assured have a factsheet here giving simple guidance on how to tackle financial concerns but you can also seek assistance from a number of free organisations such as the Money Advice service or Step Change.

Temporary COVID-19 Wage Subsidy Scheme Ireland, click here to find out more.

If you are worried about finances, please take a look and see what support is available.

Money Advice Service


A day in the life

See this week's day in the life article below. 

A day in the life - see all our stories here

Recipe of the week

See this week's recipe of the week below.

Magic Water Cake - issue 1, 3rd April 

Lemon Cheesecake With Crushed Flakes, issue 2

Wholemeal Scones, issue 3 

Award Winning Chocolate Marshmallow Cake, issue 4

Peanut Butter and Chocolate Cookies, issue 5

Anzac Biscuits, issue 6

Yeast Free Naan Bread, issue 7

Gluten Free Brownies, issue 8

Book club

This week: The Mysterious Island by Jules Verne 



The Mysterious Island is an exciting tale of mystery and adventure as a group of castaways struggle to overcome the elements and survive on an uncharted island. The novel was written by Jules Verne in 1874. This is an unusual book for Verne because it's more mystery than science fiction. 

It is also one of the books referenced on Lost and is credited with inspiring the creators of the game Myst. 

One thing that was very clear while reading this book is that Jules Verne was a master at telling a story. 

Note: This review is of the 2001 English translation by Jordan Stump. Other translations may have differences in wording and names. 

The Plot 

"This is the tale of the castaways..." 

It's March 1865, the final days of the American Civil War, and five prisoners of war are held captive in Richmond. Desperate to leave the city, they make a daring escape in a hot air balloon during a terrible storm. Carried by the storm's winds for 4 days, the balloon crashes near an island in the South Pacific. 

The castaways are stranded on this unknown shore with nothing but the clothes on their backs and each other. Fortunately, the island is rich in natural resources they'll need to survive. They name the island after President Lincoln and make it their home until they can find a way off. The castaways even consider themselves colonists who will claim the island for the United States and plan to return to it if they ever get home. 

As time goes on the colonists become aware of strange happenings that they cannot explain. Most of these are considered to be the work of Providence. Eventually they begin to realize that they're not alone on the island. (Source: 

This great adventure story is available to listen to or read for free on Free Books App or by clicking this link. 

Home school

 See the Swissport Kid's Corner here!

View Kids Corner 

Dates for the diary

Monday 25th May -  Spring Bank Holiday (England and Wales)

Thursday, 28th May - Clap for Carers applaud the NHS, HSE and essential worker at 20:00 every Thursday for their efforts and share your videos!

Friday 29th May -  Feast of Weeks (Jewish)

Sunday 31st May - Whit Sunday

Monday 1st June -  Bank Holiday (Eire)

Tuesday 2nd June -  Coronation Day  


Government Advice

At this time, the health and safety of you all is paramount. Governments have issued specific guidelines for everyone to follow to ensure our safety. One simple thing you can do is wash your hands or use hand sanitiser to help stop the spread of Covid-19.

Please visit the following sites for up to date Governmental advice:





Please be advised that a NCA (National Crime Agency) Amber Alert was issue and sent onto us via the CAA this week regarding airport workers being at greater risk of being exploited by organised crime groups during the Covid-19 pandemic. The Centre of Protection of National Infrastructure (CPNI) is also promoting their ‘Think before you link’ campaign which supports the NCA vigilance.

In addition, we have attached some Posters surrounding the “Think before you Link” campaign by the CPNI to increase vigilance. Further information on “Think before you Link”  can be found by logging onto     

Our teams in the North came together and created a video to demonstrate good hand hygiene and social distancing – great job, well done to all those involved and thank you for sharing!


Personal Development 

There are lots of fantastic opportunities available online for personal development that in some cases are currently available for free.

Active, healthy lifestyles 

Coping in isolation: Time to Think 

Eating to win: activity, diet and weight control 

Improving aerobic fitness 

Have your say!

This newsletter and the various initiatives we are introducing to support your wellbeing during this period will be driven by you and your feedback. Please let us know if you have any ideas or suggestions for new content, stories you want to share and of course, please let us know how you are doing! We have set up a simple form for you to do this so any feedback you have, and any photos, stories or submissions can easily be sent to us for the next edition. Please click here and you will be directed to the form. If you have any challenges you can also contact us via email at:

We look forward to hearing from you!


In the coming weeks, a number of stations will be hosting a virtual coffee morning to keep in touch with you all. They will be informal Skype sessions, where you will get a local update and have the opportunity to catch up with colleagues, keep an eye on your inbox for your invitation!


Swissport must continue with business as usual as much as possible, during this challenging time. It must continue to comply with the GDPR, and Legal would like to remind you to direct all GDPR queries to them, including,

  1. Subject access requests (“SARs”), EG, requests for employment contracts and personnel files; and
  2. Data breaches, EG, lost documents, misdirected post and emails, and unauthorised access to personal data. Legal must investigate data breaches within 72 hours of them occurring.

Phishing attacks exploiting the coronavirus outbreak have seen a huge increase. Please therefore remain vigilant about cyber security and report any attacks immediately to both IT and Legal so that they can be investigated. Further information can be found here.


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