London Heathrow Terminal 3 - Club Aspire
I have stayed in an aspire Lou ge before at Heathrow and it was much more luxurious. Maybe it was a different terminal but on this occasion not so good. No toilet paper in one toilet, in another no light and also they were just boring public toilets, previously the toilet was beautiful, black tiled. I purchased 4 lounge tickets as a surprise for our party and I was so disappointed. It was busy as I think there was a special offer so we sat on hard benches. The food was also not very interesting and very disappointing. I don’t drink alcohol so I don’t know about that. It would be better to charge more and have a more comfortable lounge, more luxury, fewer people. Better quality food. I wouldn’t call this an executive lounge, call it a private lounge.
Jill | 25/03/2019
Provided a relaxing pre flight experience. Comfortable surroundings.
David | 25/03/2019
Very comfortable lounge with good food and attentive staff. I would definitely use it again.
John | 22/03/2019
This was a poor experience. The lounge advertises a range of premium beers. In fact that equates to more to on tap being poured from a jug, or a can of Guinness! Toilets were dirty with towels left all over the floor and service slow. There were crackers but no cheese and food was generally poor quality. I would not use again.
James | 22/03/2019
Not quite as good as last time. They kept running out of eggs and bacon Did replace it took 5 mins+ We had to ask to have the table cleared and clean. However would still be our first choice next time,
Anonymous | 21/03/2019
It was ok easy to book in (prebooked) Service ok staff topping up food were little unfriendly but booking in and bar staff very friendly Sausages good quality but all coming out over cooked bacon over cooked Coffee horrid Cold drinks ok Overall not the best I’ve visited Not the worse
Susan | 19/03/2019
Fantastic staff, great choice of fresh hot and cold food. Good wine and spirit selection. Very impressive.
Stephen | 17/03/2019
Unisex toilets in T3 lounge disgusting! Wet floor & smelly. Men need their own toilet! Food selection disappointing & no Prosecco included.
Elizabeth | 15/03/2019
On arrival i was on a tight time schedule and I asked for a shower. The gentleman behind the desk showed me to the bathroom, then noticed there weren’t any towels so went to find some, then he realised the bathroom was dirty. He told me to take a seat for five minutes during which time it would be cleaned. After ten minutes I asked what was happening and he said they were still cleaning. Another fifteen minutes went by with no word from him until I approached him to be told the bathroom was long ready. While the food selection was very nice the tables were dirty and uninviting. I will not be using this lounge again.
Jenifer | 15/03/2019
Anonymous | 14/03/2019